REFUND POLICY
Last Updated: October 17, 2023
Thank you for shopping at www.GamePlanMastery!
We strive to provide you with high-quality merchandise, eBooks, and membership services. However, we understand that there may be instances where you need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.
Merchandise Refunds
- Eligibility for Refund:
- You may request a refund for merchandise within 10 days from the date of purchase.
- To be eligible for a refund, the merchandise must be unused, in its original packaging, and in the same condition as when it was delivered to you (for applicable purchases).
- Refund Process:
- To initiate a refund request, please contact our customer support team at [email protected].
- Provide your order number (or other reference data) and a clear reason for the refund request.
- Once your request is reviewed and approved, we will provide instructions on how to return the merchandise or service.
- Refunds will be issued once we receive and inspect the returned merchandise (when applicable).
- Refund Options:
- Refunds will be processed to the original payment method used during the purchase.
- Please allow up to 7-10 business days for the refund to be processed and reflected in your account.
eBooks Refunds
- Eligibility for Refund:
- All eBooks sales are final.
Membership Refunds (Monthly and Annual)
- Eligibility for Refund:
- You may request a refund for your monthly or annual membership subscription within the first 7 days from the date of purchase.
- Refund Process:
- To initiate a refund request for a membership subscription, please contact our customer support team at [email protected].
- Provide your account details and a clear reason for the refund request.
- Once your request is reviewed and approved, the refund will be processed.
- Refund Options:
- Refunds for membership subscriptions will be processed to the original payment method used during the purchase.
- If you received any benefits or access during your membership period, those benefits will be revoked upon refund approval.
- Please allow up to 7-10 business days for the refund to be processed and reflected in your account.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at [email protected].
Please note that this refund policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates. Your continued use of our website and services constitutes acceptance of these terms.
Thank you for choosing www.gameplanmastery.com. We appreciate your trust and business.